Volkswagen
Driving Experience

Thank you for your interest in the Volkswagen Driving Experience.

This unique opportunity offers high-level driver training, allowing drivers to develop their motoring skills in a safe yet exhilarating track environment.

Please click below to register your interest for the 2017 program.

Register your interest

Volkswagen Driving Experience Video

Bookings available soon

We are excited to announce that Volkswagen Driving Experience is back in 2013 and tickets will go on sale Tuesday, 23 April.

There will be 2 courses available in 2013; the Progression Course for confident drivers wishing to learn more and for those that have previously completed the Progression Course, there is the Evolution Course which is designed to elevate a driver's skills from reactionary to proactive.

This year Volkswagen Driving Experience will be held at:

Sydney: Sydney Motorsport Park 3 - 5 June
Brisbane: Lakeside Park 31 July - 2 August
Melbourne: Phillip Island Circuit 2 - 5 September
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FAQs

Why didn't I receive an email with my log in details?

Please make sure the Volkswagen Driving Experience e-mail address (info@volkswagendrivingexperience.com.au) is added to your safe sender list and check your junk mail folder for your confirmation email. Alternatively visit 'Manage my booking' on the website and click the ‘Forgot Password’ option. A new password will then be sent to the e-mail address provided.

How can I view my current bookings, or make additional bookings?

Please log in to 'Manage your booking' with your e-mail address and password. If you have forgotten your password, you can request a new one through 'Manage your booking'.

Can I cancel my booking?

Yes, you can cancel your booking. However please make sure you have read the refund policy before cancelling, as refunds are only valid up until two weeks prior to the event.

Can I change, cancel or transfer my session to another day or to a friend?

Log in to 'Manage my booking' with your e-mail and password to cancel your booking.

To transfer your session to another day, you will need to cancel your previous booking and re-book on the website.

If you want to transfer your booking to a friend, simply sign in to 'Manage my booking', change the personal details and e-mail us at info@volkswagendrivingexperience.com.au, to let us know your friend's e-mail address. Make sure that your friend meets the course requirements or they will be refused participation on the day.

How do I receive my owner’s discount code?

Your unique Owners Discount Code can be found when you log in to YouVW, in the owners benefit section of the site.

I didn't receive my owner's discount code?

Please call the Volkswagen call centre on 1800 607 822 with all of your details including your YouVW code.

My owner's discount code didn't work / I forgot to apply my discount code.

A discount code is ONE USE ONLY. Please make sure you book the correct course and that the code is correctly applied before proceeding with payment.

If you forgot to apply the code, you will need to cancel your booking via 'Manage your booking' and rebook with the code.

What do I do if I have missed out on getting in a session this year?

Unfortunately we only have limited spaces available. If you have missed out on this year’s course make sure you register your interest for next year so you will be the first to find out about next year’s Volkswagen Driving Experience program.

What do I need to bring on the day?

Bring a copy of your confirmation email, your current, valid driver’s licence and the indemnity forms you received via email prior to the event.

Please ensure that you are dressed in long-sleeves (no shorts, or t-shirts) and that you wear closed shoes (no heels or thongs). We also recommend a rain jacket and warm clothes as some locations can have temperamental weather conditions.

How long does each session go for?

Each session is four hours, however please arrive at least 15 minutes prior to the session start time to register and enjoy the breakfast or lunch provided.

Which cars will I be driving?

Participants will be driving the new Polo GTI, Golf GTI, Golf R and the Scirocco R vehicles.

Can my friends come and watch?

We will not be able to accommodate spectators at the venue so please do not bring any friends or family members with you.

Is food provided?

Both breakfast and lunch will be provided to participants in the morning sessions, and lunch will be provided to those attending the afternoon sessions. It is important you arrive 15 minutes prior to your course start time to register and enjoy the refreshments provided.

Can I see photos from the day?

Pictures from the event will be posted in the gallery on the website. Due to safety reasons, there will only be intermittent photography throughout the day. Unfortunately, we cannot guarantee photos, although we will do our very best to capture your experiences.

Why didn’t my video record properly?

There are a few reasons why you may not be able to view your video. Firstly you can try downloading a different codec that specifically reads the file type. If you are still unable to view your video please contact us via e-mail with a detailed explanation and we will attempt to resolve the issue for you as soon as possible.

I have additional questions, who should I contact?

Please email us at info@volkswagendrivingexperience.com.au and we will endeavour to answer your question as soon as possible.

What has happened to the Evolution course from previous years?

Rather than two courses (Progression and Evolution), this year there will only be one program, designed to cater to all drivers. The 2016 Volkswagen Driving Experience will feature the vehicles offered in Evolution but cover the essential skills learnt from the Progression course. The aim is to maintain the balance between driver training and the improvement of driver ability. The driving experience will still provide the opportunity to advance your driving ability directly with your driving instructor.

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Refund Policy

 

Cancellation

  1. Requests for cancellations must be managed via the 'Manage my booking' option on the website.
  2. If cancellation occurs:
    • Less than two weeks prior to your Driving Experience course, no refund will be provided by PLAY Communication Ltd. on behalf of Volkswagen Group Australia Pty Ltd;
    • More than two weeks prior to your Driving Experience course, PLAY Communication Ltd. shall refund to you 100% of the total fee paid within 5 to 10 business days on behalf of Volkswagen Group Australia Pty Ltd.

The Participant agrees that the above provisions are fair and reasonable having regard to the financial commitments undertaken and resources employed by Volkswagen Group Australia Pty Ltd in connection with driver training.

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Important: Licence Requirements

Please check you meet the licence requirements for the course before making a booking. You may be refused entry on the day otherwise.

  • I hold a valid Australian Driver Licence
  • I am not a learner driver
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Term and condition

Please check you meet the licence requirements for the course before making a booking. You may be refused entry on the day otherwise.

  • I hold a valid Australian Driver Licence
  • I am not a learner driver
  • All participants must agree to all terms and conditions outlined in the course indemnity forms. A signed copy will need to be provided on the day of the course.
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Contact Us

For questions regarding the Driving Experience events please check out the FAQs first to see if we have already answered your question. For any other enquiries please include your name, contact number, session you have booked and your question. We will get back to you shortly.

info@volkswagendrivingexperience.com.au

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Cancel booking

To request a booking cancellation please tell us your reasons for cancellation. For further details please read the Volkswagen Driving Experience Refund Policy

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Cancel booking

Your request has been submitted. We will review and notify you by email within 10 working days of the outcome

Should you require further assistance please contact: info@volkswagendrivingexperience.com.au

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